Guide to Adding User Codes via the Customer Mobile Application

Streamlining Access: A Step-by-Step Guide to Adding User Codes with the Customer Mobile Application

Mary Tadiwan

Last Update 1 年前


Are you looking to grant access to your home or business security system to friends, family, or employees? The MyAlarmCenter customer mobile application makes it easy to add new user codes remotely, without having to be on-site. In this article, we'll guide you through the process of adding new user codes to your 2GIG Edge security system using the MyAlarmCenter customer mobile application.


Step 1: Log into the MyAlarmCenter Customer Mobile Application

The first step to adding user codes is to log into the MyAlarmCenter customer mobile application. If you haven't already, download the app from the App Store or Google Play and log in using your account information.


Step 2: Access the User Code Management Page

Once you're logged in, tap on the Settings button in the bottom right-hand corner of the app's home screen. From there, tap on User Management and then User Codes.


Step 3: Add a New User Code

To add a new user code, tap the + button in the top right-hand corner of the screen. Enter the new code into the Code field and assign a label to the code in the Description field.


Step 4: Save the User Code

Once you've entered the code and description, tap the Save button in the top right-hand corner of the screen. The new code will now be added to your 2GIG Edge security system and can be used to arm and disarm the system, depending on the access rights you've assigned.


In conclusion, adding user codes to your 2GIG Edge security system using the MyAlarmCenter customer mobile application is a quick and easy process that can be completed from anywhere with an internet connection. Whether you're looking to grant access to a family member or an employee, the MyAlarmCenter customer mobile application makes it easy to manage your security system from anywhere, anytime.


If you have found this tutorial helpful, but still require further assistance, please don't hesitate to reach out for support.


Our team of live representatives is available to chat or answer any questions you may have through our toll-free number at 1-800-467-2337, or you can use our click2call webpage to call us directly from your device for free. 

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